Ariadne requires your Anatolia computer account credentials, not your institutional email credentials.

  • Username format: Do not include the @... email suffix in the username field.
  • Password: Use the same password you use to log in to physical Anatolia campus computers.

If you have forgotten your password but still have active access to your institutional email, you can submit a Password Reset Request Form (Requires a valid institutional email login)

Troubleshooting for Students

Forgot the passwords for both your institutional student email and your Anatolia campus computer account?

You cannot use the online form. Please contact the Registrar's Office directly to complete identity verification and request a secure reset for both accounts.

Troubleshooting for Faculty & Staff

If you see the error message "Unable to log in. Your login info may be incorrect" but you are certain your password is correct:

Your password may have expired or your account may be temporarily locked. To check your account status, log into any physical computer on campus, or use the VPN if you are not on campus.

Forgot the passwords for both your institutional email and your Anatolia campus computer account?

You cannot use the online form. Please contact the HR Office directly to complete identity verification and request a secure reset for both accounts.